This policy is a working draft. It reflects how we intend to operate, and it will be reviewed before the store accepts its first order.
We take orders from customers in the United States, and every order is placed on WhatsApp.
How delivery is arranged
Delivery is arranged with you on WhatsApp. When you send us your order from the cart, we reply in the chat to confirm that your sizes and colours are available, the total including any delivery charge, how you pay, and how and when your order will reach you. Nothing is charged and nothing is sent until you have agreed to all of that in the chat.
If an order is going to be late
We deliver every order by the date we agreed with you in the chat, and in any case within 30 days of confirming it. If something is going to take longer than that, we will message you before the deadline passes with a revised date and the choice to wait or cancel for a full refund. You will never have to chase us for that, and cancelling costs you nothing.
Delivery details
Please check the name and address you give us in the chat. If a delivery fails because the details were wrong, we will refund the item or arrange a new delivery with you, but a new delivery may carry a new charge, which we will tell you before you agree to it.
Returns
All sales are final, except for an item that arrives damaged, faulty or not as ordered. The details are on our Returns Policy page.
Last updated October 2, 2026.